Privacy Policy
Effective Date: March 4, 2026
Pied Piper Bakery (“Pied Piper Bakery,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.piedaz.com, use our services, or download and use the Pied Piper Bakery mobile app.
By accessing or using our website or mobile app, you agree to the practices described in this Privacy Policy.
Business Information
Pied Piper Bakery
1356 S Gilbert Rd Suite B1
Mesa, Arizona 85204
United States
Phone: 480-442-7433
Email: info@piedaz.com
Website: www.piedaz.com
Information We Collect
We may collect personal information when you interact with our website, mobile app, or services.
Information You Provide
You may voluntarily provide personal information including:
Name
Email address
Phone number
Billing or delivery address
Account login information
Payment information
Loyalty or rewards program information
Gift card information
Dietary preferences or special-order notes
This information may be collected when you:
Create an account
Place an order
Join a rewards program
Contact us
Subscribe to promotions or updates
Order and Transaction Information
When you place an order through our website or mobile app, we may collect information such as:
Items ordered
Order dates and times
Order totals and tips
Pickup or delivery information
Order history and preferences
Payment Information
Payments may be processed through secure third-party providers. Payment data may include:
Credit or debit card information
Apple Pay or Google Pay
Pied Piper Bakery does not store full payment card numbers on its own servers.
Device and Usage Information
When using our website or mobile app, certain information may be automatically collected, including:
IP address
Browser type
Device type
Device identifiers
Operating system
Language preferences
Pages viewed and interactions
App usage activity
Crash reports and diagnostics
This information helps improve the performance and reliability of our services.
Location Information
If enabled on your device, the mobile app may collect precise location information to provide features such as:
Displaying nearby restaurant locations
Supporting location-based services
Location services can be disabled at any time through your device settings.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Remember your preferences
Improve website functionality
Analyze website traffic
Personalize content
A cookie is a small file stored on your device that allows the website to recognize returning visitors.
You may disable cookies through your browser settings, although some website features may not function properly.
How We Use Your Information
We may use collected information to:
Process orders and payments
Provide website and mobile app functionality
Manage customer accounts
Administer loyalty or rewards programs
Personalize menu recommendations
Improve our website and mobile app
Analyze customer preferences and trends
Send promotions or updates
Respond to customer service inquiries
Detect fraud or misuse
Comply with legal obligations
Mobile App Technology
The Pied Piper Bakery mobile app uses ordering technology provided by Toast, Inc.
The Pied Piper Bakery mobile app uses ordering technology and infrastructure provided by Toast, Inc., which may host or process certain information on our behalf.
To learn more about Toast’s privacy practices, please visit:
https://pos.toasttab.com/privacy
How We Share Information
We may share personal information with trusted third parties that help operate our business.
Service Providers
These may include companies that provide:
Payment processing
Mobile app hosting
Website hosting
Delivery services
Communication platforms
Analytics services
Cybersecurity services
These providers only use information necessary to perform services for us.
Business Partners
Information may be shared with partners such as:
Delivery providers
Loyalty program services
Marketing or advertising platforms
This helps us provide services, promotions, and improved customer experiences.
Legal Requirements
We may disclose personal information when necessary to:
Comply with legal obligations
Respond to lawful requests
Protect our rights or property
Investigate fraud or misuse
Protect the safety of customers or users
Data Security
We take reasonable measures to protect personal information using commercially acceptable security practices. However, no method of transmission over the internet or electronic storage is completely secure.
Your Privacy Choices
You have options regarding your personal information.
Access or Update Information
You may review or update your account information through your account settings.
Delete Your Account
You may request deletion of your account through the mobile app or by contacting us.
Marketing Communications
You may opt out of promotional communications by:
Clicking the unsubscribe link in emails
Replying STOP to text messages
Contacting us directly
Location Data
You may disable location services through your mobile device settings.
Do Not Track
Some web browsers send “Do Not Track” signals. Our website and mobile app currently do not respond to these signals.
More information is available at:
http://www.allaboutdnt.com
Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information. These rights may include requesting access to, correction of, or deletion of personal information we collect, subject to applicable legal limitations.
To submit a request, please contact us using the information below.
Children’s Privacy
Our website and mobile app are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Data Retention
We retain personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements
When personal information is no longer required, it is securely deleted or anonymized.
Third-Party Links
Our website or mobile app may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Your continued use of our services after changes indicates acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Pied Piper Bakery
1356 S Gilbert Rd Suite B1
Mesa, AZ 85204
Phone: 480-442-7433
Email: info@piedaz.com
Returns Policy
Customer satisfaction is important to us. If you are not satisfied with your purchase, please contact us and we will work with you to resolve the issue.